Hunyen Lee, Product Development Process Manager, Medical Devices, Covidien
Speaker Bio
Hunyen Lee is the Product Development Process (PDP) Manger at the Energy-based Devices business unit of Covidien. Hunyen and her team are responsible for the resourcing and budget development of new product development (NPD) programs and provides oversight to NPD project teams via Covidien's five stage gate product development process. Hunyen drove the implementation of the resource management tool and business process at her business unit and over the past two years at Covidien, Hunyen has helped shape the roles that the newly formed PMO plays at the business unit. Hunyen has over 13 years of experience in managing projects in the Biotechnology and Medical Device industries. Before joining Covidien, Hunyen was an Engineering Program Manager and Sr. Manger of Global Operations Strategy at Amgen. She holds a double degree in Chemical Engineering and Biochemistry from the University of Colorado, Boulder and a Masters of Business Administration from the University of Colorado, Boulder.
Moving Smartly From Half-Staffed Projects and Halfway Results!
Hunyen Lee, Product Development Process Manager (PMO) in the Energy-based Devices business unit of Medical Devices, started two years ago at a time that Covidien, a $10B Global Healthcare products leader, was growing fast and starting up a new PMO. As the investment in new product development rapidly grew, the organization had outgrown the one page spreadsheet resource planning process. Projects were not resourced appropriately in both duration and skill set, resulting in half-staffed projects yielding halfway results. As the new product development staff grew, it was unclear what Covidien’s valuable resources were doing. What was clear was the need for a more mature system of resource planning.
The PMO began looking for processes and tools that were (1) similar to applications already in use, (2) off the shelf and did not require customization, and (3) simple to use. They chose processes and tools that have transformed business unit resource planning and capacity planning. Over a dozen supporting departments in Energy based devices, such as R&D, Clinical, Operations, Logistics, Purchasing, PMO, and Quality have adopted them. But the benefits that Hunyen will describe go well beyond just operational resource planning. Her unit’s Portfolio Management Team has applied it strategically, using allocation scenario analyses to support business decisions, as well as tactically to analyze impacts of schedule and scope changes on active projects and to test forecasting model accuracy.
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